Understand and prepare

Assess how serious a personal debt problem has become

A single percentage cannot describe every household

The same repayment ratio can have very different effects on a renter, a disabled person or a family with childcare costs. Examine what remains after essential expenditure, whether balances are reducing and whether bills are being delayed to maintain loan payments. The presence of arrears or reliance on repeated short-term credit provides context that an income percentage alone misses. Include every creditor, even small balances that are easy to overlook.

Urgent consequences determine how quickly to seek help

Court papers, threatened eviction, mortgage possession or loss of an essential service require prompt attention. In the UK, priority-debt guidance helps identify those situations, while a free adviser can consider the complete budget. The purpose of the assessment is to select an appropriate response, not attach a moral label to the household. Record the facts and deadlines so the first conversation can focus on practical action.

A person reviewing household finances with an adviser.
AI-generated illustration

Indicators for a meaningful severity review

Resources for judging urgency and choosing support