Personal circumstances

Debt support for tenants with rent arrears

Verify the rent account before making an offer

Ask for a statement showing the rent charged, payments received and any support paid directly to the landlord. Compare it with bank records and receipts so the arrears figure is clear. Rental obligations deserve prompt attention because missed payments can put accommodation at risk. An offer to pay unsecured creditors should not quietly consume the money needed for current rent and a realistic housing arrangement.

Treat notices as a reason to obtain housing-specific help

Shelter and Citizens Advice provide England-specific information about rent arrears, with other jurisdictions requiring their own guidance. Contact the landlord about the shortfall and obtain advice on any notice or court papers rather than assuming a repayment promise stops proceedings. A benefits check may identify additional support. The wider debt review should then use a budget that protects ongoing housing costs and avoids relying on another emergency loan each month.

A conversation about rent payments and housing expenses.
AI-generated illustration

Evidence for a rent arrears discussion

Housing organisations and support information for tenants